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										 |  |  | # Firmware Update Process for TNC3 on Microsoft Windows 10
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | This document outlines the firmware update process for the Mobilinkd TNC3 | 
					
						
							|  |  |  | for Microsoft Window, focusing on Windows 10.  The update process should | 
					
						
							|  |  |  | be similar enough for all Windows versions back to Windows 7. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | Please note that the firmware update software is cross-platform, so the | 
					
						
							|  |  |  | actual firmware update process is the same for Windows, Linux and MacOS. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | The first part of this document outlines the download and installation | 
					
						
							|  |  |  | process of the firmware programming software and the required device | 
					
						
							|  |  |  | drivers. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | The second part of this document outlines the firmware upgraded process | 
					
						
							|  |  |  | using the STM32CubeProgrammer software. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | The third part of this document outlines troubleshooting steps. | 
					
						
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										 |  |  | If you have already downloaded and installed the STM32CubeProgrammer | 
					
						
							|  |  |  | software, feel free to skip to the [Firmware Update Section](#firmware-update-process). | 
					
						
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										 |  |  | # Installing the Firmware Programmer and Device Drivers
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | The Mobilinkd TNC3 uses the STM32CubeProgrammer software from | 
					
						
							|  |  |  | STMicroelectronics to perform firmware updates.  This is a comprehensive | 
					
						
							|  |  |  | and cross-platform firmware update tool. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | You will be performing the following steps: | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  |  - Downloading the software | 
					
						
							|  |  |  |  - Unzipping the software | 
					
						
							|  |  |  |  - Running the installer | 
					
						
							|  |  |  |  - Installing Java (if not already installed) | 
					
						
							|  |  |  |  - Installing the firmware update software | 
					
						
							|  |  |  |  - Installing the device drivers | 
					
						
							|  |  |  |   | 
					
						
							|  |  |  | ## Download the Software
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | The firmware update tool is available from here: | 
					
						
							|  |  |  | https://s3.amazonaws.com/mobilinkd/en.stm32cubeprog-1.4.0.zip | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | ### Download the File
 | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
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										 |  |  | 
 | 
					
						
							|  |  |  | ### Open the File
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							| 
									
										
										
										
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										 |  |  |  | 
					
						
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										 |  |  | 
 | 
					
						
							|  |  |  | ### Extract the Files
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							|  |  |  | 
 | 
					
						
							|  |  |  | Double-click the executable file.  Windows will ask you to extract all | 
					
						
							|  |  |  | files. | 
					
						
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										 |  |  |  | 
					
						
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										 |  |  | 
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							|  |  |  | Select "Extract all". | 
					
						
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							| 
									
										
										
										
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										 |  |  |  | 
					
						
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										 |  |  | 
 | 
					
						
							|  |  |  | Make sure that "Show extracted files when complete" is selected.  Once | 
					
						
							|  |  |  | complete, you will be presented with a new file browser showing the | 
					
						
							|  |  |  | extracted files. | 
					
						
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							| 
									
										
										
										
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										 |  |  |  | 
					
						
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										 |  |  | 
 | 
					
						
							|  |  |  | ### Install Java
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							|  |  |  | 
 | 
					
						
							|  |  |  | Double-click the SetupSTM32CubeProgrammer-1.4.0.exe to run the installer. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | You may be presented with a warning screen. | 
					
						
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										 |  |  |  | 
					
						
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										 |  |  | 
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							|  |  |  | Select "Yes" to continue. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | At this point you may be presented with a message saying that Jave is | 
					
						
							|  |  |  | required.  This section will guide you through the installation | 
					
						
							|  |  |  | process.  If this does not appear for you, please skip to the next | 
					
						
							|  |  |  | section. | 
					
						
							|  |  |  | 
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							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Select "OK" to continue.  You will be presented with a browser window | 
					
						
							|  |  |  | to download the Java Runtime Environment. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
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										 |  |  | 
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							|  |  |  | Windows may ask you to approve this software installation. | 
					
						
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										 |  |  |  | 
					
						
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										 |  |  | 
 | 
					
						
							|  |  |  | Select "Yes" to continue.  You will see the Java installation window appear. | 
					
						
							|  |  |  | 
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							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Once complete, you will need to go back to the File Browser showing the  | 
					
						
							|  |  |  | STM32CubeProgrammer extracted files. | 
					
						
							|  |  |  | 
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							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Double-click the SetupSTM32CubeProgrammer-1.4.0.exe to run the installer. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | You may be presented with a warning screen. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Select "Yes" to continue. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | ### Install STM32CubeProgrammer
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | Follow the installation screens, choosing the defaults. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Select "Next". | 
					
						
							|  |  |  | 
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							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Skip the information... select "Next". | 
					
						
							|  |  |  | 
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							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Accept the terms of the software license agreement and press "Next". | 
					
						
							|  |  |  | 
 | 
					
						
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Unless you have a very good reason to change the location of the installed | 
					
						
							|  |  |  | software, use the default path and select "Next. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | You may be presented with a dialog informing you the location will be created. | 
					
						
							|  |  |  | Select "OK". | 
					
						
							|  |  |  | 
 | 
					
						
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | The next screen asks which components should be installed.  You should just | 
					
						
							|  |  |  | select the default components as these are all that is required for the | 
					
						
							|  |  |  | firmware update process on the Mobilinkd TNC3. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | The installation process will begin... | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | After the software is installed, the installer will install the required | 
					
						
							|  |  |  | device drivers. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Select "Next" to proceed with the installation.  You may be asked to confirm | 
					
						
							|  |  |  | the installation of the drivers. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Select "Install" to proceed. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  | When finished, you will see the following. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | Select "Finish" to proceed. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							|  |  |  | When complete, select "Finish" to proceed. The installer will finalize the | 
					
						
							|  |  |  | installation.  Accept the defaults for the next two screens. | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  | The firmware update software is installed and an icon exists on the desktop. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | # Firmware Update Process
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | This section will walk you through the firmware update process.  The | 
					
						
							|  |  |  | STM32CubeProgrammer is fairly complex, and it is easy to unintentionally | 
					
						
							|  |  |  | damage the TNC if the instructions are not carefully followed. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | ## Download the Firmware File
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | To start, download the latest firmware for the TNC3 from the [Mobilinkd | 
					
						
							|  |  |  | Downloads page](http://www.mobilinkd.com/downloads/?dl_cat=6).  The file | 
					
						
							|  |  |  | will have a ".elf" extension. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | ## Prepare the TNC
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | The Mobilinkd TNC3 includes a USB-based DFU (device firmware update) bootloader. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | Before we begin, it is helpful to review the TNC3 physical features. | 
					
						
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 | 
					
						
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 | 
					
						
							|  |  |  | The DFU button is used to put the TNC into firmware update mode. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | To update the firmware you will need a USB cable with a micro-USB connector. | 
					
						
							|  |  |  | You will also need a ball-point pen or something that can be inserted into | 
					
						
							|  |  |  | the hole in the case where the DFU button is. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | To enter the bootloader, follow these steps: | 
					
						
							|  |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  - If you have connected any app to the TNC (APRSdroid, aprs.fi, etc) | 
					
						
							|  |  |  |    ensure that those apps are disconnected from the TNC.  This is very | 
					
						
							|  |  |  |    important as having one of these apps attempt to connect to the TNC | 
					
						
							|  |  |  |    may interfere with the ability to enter the bootloader. | 
					
						
							| 
									
										
										
										
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										 |  |  |  - Start with the TNC powered off and disconnected from radio and USB. | 
					
						
							|  |  |  |  - Turn on the TNC. | 
					
						
							|  |  |  |  - Plug USB cable into the computer. | 
					
						
							|  |  |  |  - Plug the USB cable into the TNC.  The computer should add a new COM port. | 
					
						
							|  |  |  |  - Turn the TNC off for a few seconds, then turn it back on. | 
					
						
							|  |  |  |  - After the blue LED flashes at least once, use the tip of a ball-point | 
					
						
							|  |  |  |    pen to gently press the DFU button.  You should see the red LED briefly | 
					
						
							|  |  |  |    flash, and the blue LED will stop blinking. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | The TNC is now ready to accept a firmware update.  If you wish to abandon | 
					
						
							|  |  |  | this process, use the same pen to gently depress the reset button. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | ## Update the Firmware
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | In this section we are going to: | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  |  - Start the STM32CubeProgrammer | 
					
						
							|  |  |  |  - Connect to the TNC's bootloader | 
					
						
							|  |  |  |  - Load the firmware file | 
					
						
							|  |  |  |  - Write the firmware to the TNC | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | ### Start the STM32CubeProgrammer
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | When the STM32CubeProgrammer was installed, it should have put an | 
					
						
							|  |  |  | application shortcut on your desktop. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  |  | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | Find the shortcut and click it.  The firmware update software will start. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  |  | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | ### Connect to TNC
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | In the upper left, there is a blue and a yellow button.  Press the blue | 
					
						
							|  |  |  | button to access the drop-down menu and select "USB". | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  |  | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | You should see a device named "USB1" available.  If you do not see it, press | 
					
						
							|  |  |  | the refresh button next to the port selection dropdown. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | **If you still do not see a device labeled USB1, press the reset button and | 
					
						
							|  |  |  | repeat the steps to enter the bootloader.  If you still do not see the | 
					
						
							|  |  |  | device listed, go the the [Troubleshooting](#troubleshooting) section.** | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | Press the yellow "Connect" button to connect to the TNC.  The device's | 
					
						
							|  |  |  | firmware will be downloaded from the TNC. | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  |  | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | ### Load the Firmware File
 | 
					
						
							|  |  |  | 
 | 
					
						
							|  |  |  | Click on the "Erasing and Programming" icon on the left side of the | 
					
						
							|  |  |  | programmer. | 
					
						
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										 |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  | This will bring up the firmware update screen. | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  | Click on the "Browse" button. | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  |  | 
					
						
							| 
									
										
										
										
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										 |  |  | 
 | 
					
						
							| 
									
										
										
										
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										 |  |  | Select the firmware file that was downloaded at the beginning of this process. | 
					
						
							| 
									
										
										
										
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										 |  |  | 
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										 |  |  | Ensure that the options "Verify programming" and "Run after programming" are | 
					
						
							|  |  |  | both enabled. | 
					
						
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										 |  |  | Press the "Start Programming" button. | 
					
						
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										 |  |  | When it is complete, the TNC will restart and disconnect from the | 
					
						
							|  |  |  | STM32CubeProgrammer application. | 
					
						
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										 |  |  | This warning message is normal. | 
					
						
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										 |  |  | You can now close the STM32CubeProgrammer and launch the config app on either | 
					
						
							|  |  |  | Android or iOS and verify that the firmware version is correct. | 
					
						
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										 |  |  | # Troubleshooting
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										 |  |  | This section is very brief for now. | 
					
						
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										 |  |  | ## TNC is not available in programmer
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										 |  |  | There are a number of possible causes for the TNC not showing up in the programmer. | 
					
						
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							|  |  |  | ### Is Bootloader Active
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							|  |  |  | The first thing to check is that the bootloader is active.  If the blue LED flashes or breathes, | 
					
						
							|  |  |  | the bootloader is not active.  See [Cannot Enter Bootloader/DFU](#Cannot-Enter-Bootloader-DFU) below. | 
					
						
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							|  |  |  | ### Check Your USB Cable
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							|  |  |  | The TNC has a USB serial port.  You should see a notification when the TNC is first attached via USB, | 
					
						
							|  |  |  | before entering the bootloader, that a COM port is being added.  If you do not see this occur, verify | 
					
						
							|  |  |  | that your USB cable is OK.  Try a different cable.  There are a number of "charge-only" cables being | 
					
						
							|  |  |  | sold these days.  These will not work.  You will need a USB data cable. | 
					
						
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							|  |  |  | ### Old STM DFU Driver Installed
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							|  |  |  | 
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										 |  |  | Open the device manager. | 
					
						
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										 |  |  | Check whether “STM Device in DFU Mode” appears under the “Universal Serial Bus Controllers” | 
					
						
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										 |  |  | If this device appears, right click the device, and select "Uninstall device". | 
					
						
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										 |  |  | Open a file browser and go to: | 
					
						
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										 |  |  | C:\Program Files (x86)\STMicroelectronics\STM32Cube\STM32CubeProgrammer\Drivers\DFU_Driver | 
					
						
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										 |  |  | Run the "STM32Bootloader.bat" file in there to re-install the DFU device drivers. | 
					
						
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										 |  |  | 
 | 
					
						
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										 |  |  | Refresh the device list in the STM32CubeProgrammer window. | 
					
						
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										 |  |  | ## Cannot Enter Bootloader/DFU
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							|  |  |  | 
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							|  |  |  | Verify that the TNC's blue LED indicates that the TNC is disconnected by | 
					
						
							|  |  |  | being in the "slow breathing" state. | 
					
						
							|  |  |  | 
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							|  |  |  | If the TNC is connected to any device (blue LED indicating a double blip | 
					
						
							|  |  |  | or triple blip), the TNC will not enter DFU mode.  Find the app that is | 
					
						
							|  |  |  | connected and disconnect it. |