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# Firmware Update Process for TNC3 on Microsoft Windows 10
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This document outlines the firmware update process for the Mobilinkd TNC3
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for Microsoft Window, focusing on Windows 10. The update process should
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be similar enough for all Windows versions back to Windows 7.
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Please note that the firmware update software is cross-platform, so the
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actual firmware update process is the same for Windows, Linux and MacOS.
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The first part of this document outlines the download and installation
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process of the firmware programming software and the required device
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drivers.
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The second part of this document outlines the firmware upgraded process
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using the STM32CubeProgrammer software.
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The third part of this document outlines troubleshooting steps.
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# Installing the Firmware Programmer and Device Drivers
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The Mobilinkd TNC3 uses the STM32CubeProgrammer software from
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STMicroelectronics to perform firmware updates. This is a comprehensive
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and cross-platform firmware update tool.
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You will be performing the following steps:
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- Downloading the software
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- Unzipping the software
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- Running the installer
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- Installing Java (if not already installed)
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- Installing the firmware update software
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- Installing the device drivers
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## Download the Software
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The firmware update tool is available from here:
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https://s3.amazonaws.com/mobilinkd/en.stm32cubeprog-1.4.0.zip
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### Download the File
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[!Download file](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/download.png])
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### Open the File
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[!ZIP file contents](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/zip_contents.png])
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### Extract the Files
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Double-click the executable file. Windows will ask you to extract all
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files.
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[!Extract all files](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/extract_all.png])
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Select "Extract all".
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[!Extract to](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/extract_to.png])
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Make sure that "Show extracted files when complete" is selected. Once
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complete, you will be presented with a new file browser showing the
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extracted files.
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[!Extracted files](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/extractes.png])
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### Install Java
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Double-click the SetupSTM32CubeProgrammer-1.4.0.exe to run the installer.
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You may be presented with a warning screen.
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[!Install warning](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_warning.png])
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Select "Yes" to continue.
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At this point you may be presented with a message saying that Jave is
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required. This section will guide you through the installation
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process. If this does not appear for you, please skip to the next
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section.
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[!Requires Java](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/requires_java.png])
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Select "OK" to continue. You will be presented with a browser window
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to download the Java Runtime Environment.
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[!Download Java](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/java_download.png])
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Windows may ask you to approve this software installation.
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[!Download Java](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/java_download.png])
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Select "Yes" to continue. You will see the Java installation window appear.
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[!Installing Java](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/installing_java.png])
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Once complete, you will need to go back to the File Browser showing the
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STM32CubeProgrammer extracted files.
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[!Extracted files](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/extractes.png])
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Double-click the SetupSTM32CubeProgrammer-1.4.0.exe to run the installer.
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You may be presented with a warning screen.
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[!Install warning](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_warning.png])
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Select "Yes" to continue.
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### Install STM32CubeProgrammer
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Follow the installation screens, choosing the defaults.
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[!Install programmer step 1](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_1.png])
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Select "Next".
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[!Install programmer step 2](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_2.png])
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Skip the information... select "Next".
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[!Install programmer step 3](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_3.png])
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Accept the terms of the software license agreement and press "Next".
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[!Install programmer step 4](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_4.png])
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Unless you have a very good reason to change the location of the installed
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software, use the default path and select "Next.
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You may be presented with a dialog informing you the location will be created.
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Select "OK".
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[!Install programmer step 4.1](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_4_1.png])
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The next screen asks which components should be installed. You should just
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select the default components as these are all that is required for the
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firmware update process on the Mobilinkd TNC3.
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[!Install programmer step 5](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_5.png])
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The installation process will begin...
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[!Install programmer step 6](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6.png])
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After the software is installed, the installer will install the required
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device drivers.
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[!Install programmer step 6.1](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6_install_driver.png])
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Select "Next" to proceed with the installation. You may be asked to confirm
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the installation of the drivers.
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[!Install programmer step 6.2](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_driver_confirm.png])
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Select "Install" to proceed.
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[!Install programmer step 6.3](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6_drivers_now_installing.png])
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[!Install programmer step 6.4](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6_installed_drivers.png])
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Select "Finish" to proceed.
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[!Install programmer step 6.5](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6_finished.png])
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When complete, select "Finish" to proceed. The installer will finalize the
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installation. Accept the defaults for the next two screens.
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[!Install programmer step 7](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_7.png])
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[!Install programmer step 8](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_8.png])
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The firmware update software
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