initial commit

docs/wiki/Getting-started-with-the-Pico-W.md

@@ -5,10 +5,9 @@ title: Getting started with Scoppy and the Pico W
 {% include glossary-links.md %}
 
 <!--
-> This document assumes you have already installed the scoppy-pico-wireless [firmware]({{glossary_firmware}}) onto your Pico W (please note that the non wireless scoppy-pico firmware will not work on the Pico W). 
+    This document applies to the FHDM DSO-500K, FHDM FSCOPE-500K with Pico W - or a Pico W with the Scoppy firmware installed
 -->
 
-> This document assumes you have already installed the appropriate [firmware](./Installation-&-Getting-Started.md) onto your Pico W
 
 
 ## Introduction
@@ -21,7 +20,7 @@ The procedure for doing this is described below.
 
 ## Initial setup
 
-The initial setup can be performed either via USB or Wi-Fi. Both methods are described here. 
+The initial setup can be performed either via USB or Wi-Fi (USB is recommended). Both methods are described here. 
 
 The image below shows the location of the 'Connection badge' which is referred to in this document.
 
@@ -50,7 +49,7 @@ and is waiting for the Scoppy app to connect over Wi-Fi (if you are powering the
 * Update the firmware settings. See step 2 below.
 * When the Pico W restarts your phone/tablet should automatically reconnect to your local network. If not, go back to the Wi-Fi settings on your phone/tablet (eg. via the Android Settings app) and select your local network.
 * The app should soon connect to the Pico W. Once the connection is established the status led on the Pico W will stop blinking.
-* If the Pico W fails to connect to the local network and you need to update the firmware settings again then you can do this via USB or you can set the Pico W back to access point mode by copying [flash_nuke.uf2](https://datasheets.raspberrypi.com/soft/flash_nuke.uf2) to the Pico W. If you nuke the flash, the scoppy firmware (uf2) file will need to be copied back to the Pico W.
+* If the Pico W fails to connect to the local network and you need to update the firmware settings again then you can do this via USB or you can set the Pico W back to access point mode by copying [flash_nuke.uf2](https://datasheets.raspberrypi.com/soft/flash_nuke.uf2) to the Pico W. If you nuke the flash, the scoppy firmware (uf2) file will need to be copied back to the Pico W (See [Installation & Getting Started](./Installation-&-Getting-Started.md)).
 
 ### 2. Update Firmware settings on the Pico W
 * Tap the Connection badge at the lower left of the screen and tap 'Connected device' and then 'Firmware settings' from the menu.
@@ -61,8 +60,17 @@ and is waiting for the Scoppy app to connect over Wi-Fi (if you are powering the
 * Leave the Scoppy Access Code field blank.
 * Tap OK
 * Restart your Pico W
+
+The status LED should start blinking quickly. This indicates that the oscilloscope is trying to connect to the local network. Once connected, the LED should then blink 3 times then pause. This indicates that the oscilloscope is waiting for a connection from the Scoppy App. 
+If the app doesn't connect within 30 seconds then exit the app via the Menu and open the app again.
+<br><br>
+If you still can't connect then see [Wi-Fi troubleshooting](../wiki/WiFi-Troubleshooting).
+
 * Continue with the remainder of step 1a or 1b above
 
+If you've tried everything and still can't connect then you can contact us at scoppy@fhdm.xyz and we'll do everything we can
+to help.
+
 ## More connection options
 The Scoppy app will connect to the first Pico W (with the scoppy-pico-wireless firmware installed) that it finds on the network.
 It you have more than one Pico W on the network you can configure the app to connect to a specific device.

docs/wiki/Installation-&-Getting-Started.md

@@ -26,10 +26,12 @@ If you have an [FHDM DSO-500K](https://store.fhdm.xyz/dso-500k) oscilloscope the
 <br>
 
 ### 3. Install the Firmware
-Push and hold the BOOTSEL button on the Pico, then connect it to your computer using a micro USB cable. Release BOOTSEL once the drive RPI-RP2 appears on your computer. Copy the uf2 file to your Pico.   
+Push and hold the BOOTSEL button on the Pico, then connect it to your computer using a normal USB cable (Type-A male to Micro-USB male). You computer should detect the Pico as a USB Mass Storage device. Release BOOTSEL once the drive RPI-RP2 appears on your computer. Copy the uf2 file to your Pico.   
 
 The onboard LED should start blinking.
 
+> On some Pico and Pico W boards we have found that the BOOTSEL button doesn't actually engage even though a definite 'click' can be felt. If you don't see the USB mass storage device appear on your computer when following the instructions above then you might need to press the button a little harder, but be VERY careful not to bend the board. Squeezing between the thumb and forefinger works for us.
+
 ### 4. Connect the Pico or Pico W to your Phone/Tablet
 
 Communication between the firmware on the Pico (or Pico W) and app on the phone/tablet can be either via USB or Wi-Fi (Pico W only).