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<TITLE>sane-devel: firmware update microtek scanmaker X6 was: poor poo</TITLE>
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<META NAME="Author" CONTENT="Joachim Heidemeier (joheid@ttiger.in-berlin.de)">
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<META NAME="Subject" CONTENT="firmware update microtek scanmaker X6 was: poor poor support from Microtek">
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<H1>firmware update microtek scanmaker X6 was: poor poor support from Microtek</H1>
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<STRONG>From:</STRONG> Joachim Heidemeier (<A HREF="mailto:joheid@ttiger.in-berlin.de?Subject=Re:%20firmware%20update%20microtek%20scanmaker%20X6%20was:%20poor%20poor%20support%20from%20Microtek&In-Reply-To=<Pine.LNX.4.10.10007162009110.347-100000@ppanter.localdom>"><EM>joheid@ttiger.in-berlin.de</EM></A>)<BR>
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<STRONG>Date:</STRONG> Sun Jul 16 2000 - 11:15:18 PDT
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<LI><STRONG>Next message:</STRONG> <A HREF="0125.html">Jan Vicherek: "gimp does it, scanimage doesn't :"</A>
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<LI><STRONG>Previous message:</STRONG> <A HREF="0123.html">Ralph F. De Witt: "Re: Possible sane problem with version 1.0.2 or system"</A>
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<LI><STRONG>Next in thread:</STRONG> <A HREF="0127.html">Bob van der Poel: "Re: firmware update microtek scanmaker X6 was: poor poor support fromMicrotek"</A>
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<LI><STRONG>Reply:</STRONG> <A HREF="0127.html">Bob van der Poel: "Re: firmware update microtek scanmaker X6 was: poor poor support fromMicrotek"</A>
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<LI><STRONG>Reply:</STRONG> <A HREF="0131.html">Harald Finster: "Re: firmware update microtek scanmaker X6 was: poor poor support fromMicrotek"</A>
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<HR NOSHADE><P>
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<P>
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On Fri, 19 May 2000, Harald Finster wrote:
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<BR>
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<P><EM>> Harald Finster wrote:
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</EM><BR>
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<EM>> >
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> >
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</EM><BR>
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<EM>> > The same problems occur with Microtek X6 (I reported about quite recently).
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</EM><BR>
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<EM>> > Currently I try to get the latest firmware-release ( > 1.6 ) from Microtek,
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</EM><BR>
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<EM>> > because the problems mentioned seem to be solved with V1.6 (and higher)
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> Hi,
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> I contacted Microtek (Germany and NL as well) in order to get a firmware
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</EM><BR>
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<EM>> update which would (hopefully) solve the problems reported.
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</EM><BR>
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<EM>> Unfortunately Microtek does not seem to be willing to help.
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> I have been asking for a FIRMWARE update.
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</EM><BR>
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<EM>> Microtek's answer was:
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> > The SANE driver is never provided by Microtek. Microtek does not support
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</EM><BR>
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<EM>> > Linux.
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> My reply:
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</EM><BR>
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<EM>> > I am NOT asking for driver support, but for an update of firmware
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</EM><BR>
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<EM>> > which is obviously buggy. (V1.3 -> V1.6 or higher)
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> Microtek's reply:
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</EM><BR>
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<EM>> > We do not own driver SANE, we can not give you an update. Any updates can be
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</EM><BR>
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<EM>> > found at:
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</EM><BR>
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<EM>> > <A HREF="http://www.mostang.com/sane/">http://www.mostang.com/sane/</A> Can be found with any search engine.
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> WOW, at least, they know where SANE can be found.
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> My reply:
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</EM><BR>
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<EM>> > I am aware of this.
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</EM><BR>
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<EM>> > What I am looking for is the latest Version of the Firmware,
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</EM><BR>
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<EM>> > ^^^^^^^^
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</EM><BR>
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<EM>> > which is part of the scanner (residing in the scanner - EPROM)
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</EM><BR>
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<EM>> > My EPROM is labelled with V1.3 and the driver software indicates this too.
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</EM><BR>
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<EM>> > I know, that the system will work correctly with V1.6.
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</EM><BR>
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<EM>> >
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</EM><BR>
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<EM>> > So, again, I am NOT talking about DRIVER-SOFTWARE!
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>>
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</EM><BR>
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<EM>> Microtek's reply:
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</EM><BR>
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<EM>> NONE
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</EM><BR>
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new developments or informations with regard to this problem?
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<BR>
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I have the same problems with my scanmaker X6 Firmware Version 1.3
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<BR>
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<P> --
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<BR>
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joachim heidemeier (<A HREF="mailto:joheid@ttiger.in-berlin.de?Subject=Re:%20firmware%20update%20microtek%20scanmaker%20X6%20was:%20poor%20poor%20support%20from%20Microtek&In-Reply-To=<Pine.LNX.4.10.10007162009110.347-100000@ppanter.localdom>">joheid@ttiger.in-berlin.de</A>)
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<BR>
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<P><P><P><PRE>
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--
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Source code, list archive, and docs: <A HREF="http://www.mostang.com/sane/">http://www.mostang.com/sane/</A>
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To unsubscribe: echo unsubscribe sane-devel | mail <A HREF="mailto:majordomo@mostang.com?Subject=Re:%20firmware%20update%20microtek%20scanmaker%20X6%20was:%20poor%20poor%20support%20from%20Microtek&In-Reply-To=<Pine.LNX.4.10.10007162009110.347-100000@ppanter.localdom>">majordomo@mostang.com</A>
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</PRE>
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<!-- next="start" -->
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<LI><STRONG>Next message:</STRONG> <A HREF="0125.html">Jan Vicherek: "gimp does it, scanimage doesn't :"</A>
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<LI><STRONG>Previous message:</STRONG> <A HREF="0123.html">Ralph F. De Witt: "Re: Possible sane problem with version 1.0.2 or system"</A>
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<!-- nextthread="start" -->
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<LI><STRONG>Next in thread:</STRONG> <A HREF="0127.html">Bob van der Poel: "Re: firmware update microtek scanmaker X6 was: poor poor support fromMicrotek"</A>
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<LI><STRONG>Reply:</STRONG> <A HREF="0127.html">Bob van der Poel: "Re: firmware update microtek scanmaker X6 was: poor poor support fromMicrotek"</A>
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<LI><STRONG>Reply:</STRONG> <A HREF="0131.html">Harald Finster: "Re: firmware update microtek scanmaker X6 was: poor poor support fromMicrotek"</A>
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<SMALL>
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<EM>
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This archive was generated by <A HREF="http://www.hypermail.org/">hypermail 2b29</A>
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: <EM>Sun Jul 16 2000 - 13:11:15 PDT</EM>
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