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<TITLE>sane-devel: Re: Mustek SP12000pro Problem</TITLE>
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<H1>Re: Mustek SP12000pro Problem</H1>
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<STRONG>From:</STRONG> Henning Meier-Geinitz (<A HREF="mailto:hmg-ml@gmx.de?Subject=Re:%20Mustek%20SP12000pro%20Problem&In-Reply-To=&lt;20000825202738.E20766@hmg1.vortex.swb.de&gt;"><EM>hmg-ml@gmx.de</EM></A>)<BR>
<STRONG>Date:</STRONG> Fri Aug 25 2000 - 11:27:38 PDT
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Hi,
<BR>
<P>On Thu, Aug 24, 2000 at 01:09:24AM +0200, Thomas Haberland wrote:
<BR>
<EM>&gt; my new Mustek 12000 Pro scanner, supported Firmware 1.01, does not work. When
</EM><BR>
<P>What scanner exactly? Mustek Paragon 1200 SP Pro or Paragon 1200 A3 Pro?
<BR>
<P><EM>&gt; starting xsane or scanimage the scan job stops after a few seconds, after
</EM><BR>
<EM>&gt; appr. 5 or 6 cm. No scan result appears into the xsane window.
</EM><BR>
<P>Could you please send the result (debug.log) of the following command to me?
<BR>
<P>SANE_DEBUG_MUSTEK=5 SANE_DEBUG_SANEI_SCSI=5 scanimage -d /dev/scanner 2&gt;debug.log &gt;image.pnm
<BR>
<P>Thank you. Any output from the SCSI driver in /var/log/messages?
<BR>
<P>I can't test the Pro scanners, because I don't have any of them. I had a
<BR>
Paragon 1200 A3 Pro for some weeks and that one worked.
<BR>
<P><EM>&gt; I added an active scsi terminator to the Mustek scsi port. The external scsi
</EM><BR>
<EM>&gt; cable is brand new and ok. But it can't be an scsi or cable problem because
</EM><BR>
<EM>&gt; the scanner works into NT 4.;-)
</EM><BR>
<P>Sometimes the Linux and NT drivers have different opinions about things like
<BR>
this :-) But I don't thnk it's a SCSI problem in your case.
<BR>
<P>I am without Internet connection for about two weeks so it can take some
<BR>
time to answer.
<BR>
<P>Bye,
<BR>
&nbsp;&nbsp;Henning
<BR>
<P><PRE>
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