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<H1>Re: Scan-to-Web 3300U scanner by Acer</H1>
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<STRONG>From:</STRONG> <A HREF="mailto:cbagwell@sprynet.com?Subject=Re:%20Scan-to-Web%203300U%20scanner%20by%20Acer&In-Reply-To=&lt;Springmail.105.979836736.0.93282900@www.springmail.com&gt;"><EM>cbagwell@sprynet.com</EM></A><BR>
<STRONG>Date:</STRONG> Thu Jan 18 2001 - 08:52:16 PST
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Here are some more hints for you in getting the scanner working. You'll need windows to dual boot. First boot windows and do a test scan, then reboot the machine (without powering down the scanner) and load linux. Upload any version of the firmware. It will give you a message about the old firmware and its version. This will tell you which file you should be using.
<BR>
<P>If you upload the wrong one, it often just sits there when you request a scan.
<BR>
<P>Next, run scanimage from a window that has SANE_DEBUG_SNAPSCAN=255 set and email us the results. Also, make sure that you first run &quot;modprobe scanner&quot; and that /var/log/messages says it loaded successfully and that your scanner is known.
<BR>
<P>Some other hints include 1) do not have /dev/scanner defined, 2) use &quot;scanimage -d snapscan:/dev/usbscanner&quot; only 3) Comment out everything in user snapscan.conf file but /dev/usbscanner 4) comment out everything in sane.conf but snapscan.
<BR>
<P>Chris
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