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<!-- received="Thu Apr 16 23:45:17 1998 PDT" -->
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<!-- sent="Fri, 17 Apr 1998 14:44:26 +0800 (SGT)" -->
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<!-- name="Mathias Koerber" -->
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<!-- subject="Minolta Reply (was:Public Relation Department (Ref. No. CR-3255 V) (fwd)" -->
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<title>sane-devel: Minolta Reply (was:Public Relation Department (Ref. No. CR-3255 V) (fwd)</title>
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<h1>Minolta Reply (was:Public Relation Department (Ref. No. CR-3255 V) (fwd)</h1>
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<b>Mathias Koerber</b> (<a href="mailto:mathias@koerber.org"><i>mathias@koerber.org</i></a>)<br>
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<i>Fri, 17 Apr 1998 14:44:26 +0800 (SGT)</i>
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<p>
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<li> <b>Messages sorted by:</b> <a href="date.html#169">[ date ]</a><a href="index.html#169">[ thread ]</a><a href="subject.html#169">[ subject ]</a><a href="author.html#169">[ author ]</a>
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<li> <b>Next message:</b> <a href="0170.html">becka@rz.uni-duesseldorf.de: "Re: Minolta Reply (was:Public Relation Department (Ref. No. CR-3255 V)"</a>
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<li> <b>Previous message:</b> <a href="0168.html">Stefan Gombar: "Re: Need scanner info, please (OS/2, but also others)"</a>
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</ul>
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Here is a reply I got from Minolta re: my request for the tech-docs<br>
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for the Dimage Scan Dual scanner.. <br>
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<p>
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I must say I fairly dismayed by this attitude, especially that they<br>
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brand me an "individual customer" after I had made it clear in the<br>
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request that the information would enable me (us) to develop the driver<br>
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on our own, and thus was not intended for just me myself.<br>
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<p>
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I think we may have to publish a note on the SANE site to discourage<br>
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people from buying Minolta Scanners, until their attitude changes..<br>
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<p>
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regards<br>
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<p>
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Mathias Koerber | Tel: +65 / 471 9820 | <a href="mailto:mathias@staff.singnet.com.sg">mathias@staff.singnet.com.sg</a><br>
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SingNet NOC | Fax: +65 / 475 3273 | <a href="mailto:mathias@koerber.org">mathias@koerber.org</a><br>
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Q'town Tel. Exch. | PGP: Keyid: 768/25E082BD, finger <a href="mailto:mathias@singnet.com.sg">mathias@singnet.com.sg</a><br>
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2 Stirling Rd | 1A 8B FC D4 93 F1 9A FC BD 98 A3 1A 0E 73 01 65<br>
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S'pore 148943 | Disclaimer: I speak only for myself<br>
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* Eifersucht ist eine Leidenschaft, die mit Eifer sucht, was Leiden schafft *<br>
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<p>
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---------- Forwarded message ----------<br>
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Date: Fri, 17 Apr 1998 14:57:21 +0900<br>
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From: <a href="mailto:osakacs@minolta.co.jp">osakacs@minolta.co.jp</a><br>
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To: <a href="mailto:mathias@koerber.org">mathias@koerber.org</a><br>
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Subject: Public Relation Department (Ref. No. CR-3255 V)<br>
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<p>
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Dear Sir or Madam,<br>
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<p>
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This will acknowledge receipt of your e-mail of April 9, 1998.<br>
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<p>
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Thank you for your recent purchase of the Minolta Dimage Scan Dual. We are<br>
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pleased to learn that you are satisfied with the product.<br>
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<p>
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We are afraid that we do not have any plan to develop any driver software<br>
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for the Linux nor Unix operating systems at present. However, we would<br>
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like to transfer your comments to proper section in our company so that we<br>
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can reflect your precious opinions on our future products. Thank you for<br>
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taking the time to write to us. <br>
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<p>
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Concerning your request for information, unfortunately, our company policy<br>
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does not allow us to supply any technical information to the individual<br>
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customers. We are sorry to report this, but we hope that you will kindly<br>
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understand the situation.<br>
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<p>
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Should you need any assistance concerning Minolta products, please feel<br>
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free to contact Minolta Singapore (Pte) Limited, (10, TEBAN GARDENS<br>
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CRESCENT, Singapore 608923, Phone: 563-5533), our subsidiary in Singapore. <br>
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We entrust all sales and after-sales service in Singapore to this facility.<br>
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<br>
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<p>
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Thank you for your understanding in this matter. <br>
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<p>
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<p>
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<p>
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Minolta Osaka Head Office / Customer Relations Dep.<br>
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<p>
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<p>
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<pre>
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--
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Source code, list archive, and docs: <a href="http://www.mostang.com/sane/">http://www.mostang.com/sane/</a>
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</pre>
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<p>
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<ul>
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<!-- next="start" -->
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<li> <b>Next message:</b> <a href="0170.html">becka@rz.uni-duesseldorf.de: "Re: Minolta Reply (was:Public Relation Department (Ref. No. CR-3255 V)"</a>
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<li> <b>Previous message:</b> <a href="0168.html">Stefan Gombar: "Re: Need scanner info, please (OS/2, but also others)"</a>
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