Scanners not supported by SANE

Manufacturer and model

Visioneer Onetouch 8700 USB
Visioneer 8900
Visioneer Onetouch 8920 USB

Bus type

USB

Vendor ID

0x0461

Product ID

0x0371

Chipset

Realtek RTS8801C chipset
The 8900 is detected as <This USB chip looks like a rts8858c? (result from sane-backends 1.0.18)>

Comments

Output of /proc/bus/usb/devices or sane-find-scanner -v -v

8700:
T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  3 Spd=12  MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0461 ProdID=0371 Rev= 1.00
S:  Manufacturer=Primax
S:  Product=USB Scanner
S:  SerialNumber=RTS8801B-0001
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=00(>ifc ) Sub=00 Prot=00 Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=   8 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=250ms

8900:
T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  3 Spd=12  MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0461 ProdID=0371 Rev= 1.00
S:  Manufacturer=Primax
S:  Product=USB Scanner
S:  SerialNumber=RTS8801B-0001
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=00(>ifc ) Sub=00 Prot=00 Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=   8 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=250ms

8920:
T:  Bus=01 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#=  2 Spd=12  MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0461 ProdID=0371 Rev= 1.00
S:  Manufacturer=Primax
S:  Product=USB Scanner
S:  SerialNumber=RTS8801C2-004
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=ff Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=   8 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=250ms

<device descriptor of 0x0461/0x0371 at 001:003>
bLength               18
bDescriptorType       1
bcdUSB                1.10
bDeviceClass          0
bDeviceSubClass       0
bDeviceProtocol       0
bMaxPacketSize0       8
idVendor              0x0461
idProduct             0x0371
bcdDevice             1.00
iManufacturer         1 ((null))
iProduct              2 ((null))
iSerialNumber         8 ((null))
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       6 ((null))
 bmAttributes         224 (Self-poweredRemote Wakeup)
 MaxPower             0 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    0
   bInterfaceSubClass 0
   bInterfaceProtocol 0
   iInterface         7 ((null))
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    8
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         250 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bDeviceClass = 0)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GT-8911 ...
    this is not a GT-8911 (check 1, bDeviceClass = 0, bInterfaceClass =
0)
    checking for MA-1017 ...
    this is not a MA-1017 (bcdUSB = 0x110)
    checking for MA-1015 ...
    this is not a MA-1015 (bDeviceClass = 0)
    checking for MA-1509 ...
    this is not a MA-1509 (bDeviceClass = 0)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GL646_HP ...
    this is not a GL646_HP (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GL841 ...
    this is not a GL841 (bDeviceClass = 0, bInterfaceClass = 0)
    checking for ICM532B ...
    this is not a ICM532B (check 1, bDeviceClass = 0, bInterfaceClass =
0)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x0461, product=0x0371) at libusb:001:003

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.