Scanners not supported by SANE

Manufacturer and model

Epson Stylus Photo RX500

Bus type

USB

Vendor ID

0x04b8

Product ID

0x0807

Chipset

Comments

Also a printer.

Output of /proc/bus/usb/devices or sane-find-scanner -v -v

T:  Bus=01 Lev=01 Prnt=01 Port=03 Cnt=01 Dev#=  3 Spd=480 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=04b8 ProdID=0807 Rev= 1.00
S:  Manufacturer=EPSON
S:  Product=USB2.0 MFP(Hi-Speed)
S:  SerialNumber=L99040309180658190
C:* #Ifs= 3 Cfg#= 1 Atr=c0 MxPwr=  2mA
I:  If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E:  Ad=01(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=82(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:  If#= 1 Alt= 0 #EPs= 2 Cls=07(print) Sub=01 Prot=02 Driver=(none)
E:  Ad=04(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=85(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
I:  If#= 2 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none)
E:  Ad=07(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=88(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms

Bus 001 Device 003: ID 04b8:0807 Seiko Epson Corp. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 Interface
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x04b8 Seiko Epson Corp.
  idProduct          0x0807 
  bcdDevice            1.00
  iManufacturer           1 EPSON
  iProduct                2 USB2.0 MFP(Hi-Speed)
  iSerial                 3 L99040309180658190
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           78
    bNumInterfaces          3
    bConfigurationValue     1
    iConfiguration          4
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              5 EPSON Scanner      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize        512
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize        512
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         7 Printer
      bInterfaceSubClass      1 Printer
      bInterfaceProtocol      2 Bidirectional
      iInterface              6 USB2.0 Printer
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize        512
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x85  EP 5 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize        512
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk (Zip)
      iInterface              7 USB2.0 Mass Storage
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x07  EP 7 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize        512
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x88  EP 8 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize        512
        bInterval               0
  Language IDs: (length=4)
     0409 English(US)

# sane-find-scanner -v -v

[...]
<device descriptor of 0x04b8/0x0807 at 001:003 (EPSON USB2.0 MFP(Hi-Speed))>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          0
bDeviceSubClass       0
bDeviceProtocol       0
bMaxPacketSize0       64
idVendor              0x04B8
idProduct             0x0807
bcdDevice             1.00
iManufacturer         1 (EPSON)
iProduct              2 (USB2.0 MFP(Hi-Speed))
iSerialNumber         3 (L99040309180658190)
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         78
 bNumInterfaces       3
 bConfigurationValue  1
 iConfiguration       4 (USB2.0 MFP(Hi-Speed))
 bmAttributes         192 (Self-powered)
 MaxPower             2 mA  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    255
   bInterfaceSubClass 255
   bInterfaceProtocol 255
   iInterface         5 (EPSON Scanner)
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x01 (out 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x82 (in 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
  <interface 1>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   1
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    7
   bInterfaceSubClass 1
   bInterfaceProtocol 2
   iInterface         6 (USB2.0 Printer)
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x04 (out 0x04)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x85 (in 0x05)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
  <interface 2>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   2
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    8
   bInterfaceSubClass 6
   bInterfaceProtocol 80
   iInterface         7 (USB2.0 Mass Storage)
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x07 (out 0x07)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x88 (in 0x08)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bDeviceClass = 0)
    checking for GT-6816 ...
    this is not a GT-6816 (bcdUSB = 0x200)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 0, bInterfaceClass = 255)
    checking for MA-1015 ...
    this is not a MA-1015 (bDeviceClass = 0)
    checking for MA-1509 ...
    this is not a MA-1509 (bDeviceClass = 0)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bcdUSB = 0x200)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 0, bInterfaceClass = 255)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceClass = 0, bInterfaceClass = 255)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x04b8 [EPSON], product=0x0807 [USB2.0 MFP(Hi-Speed)]) at libusb:001:003
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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