kopia lustrzana https://dev.funkwhale.audio/funkwhale/funkwhale
45 wiersze
1.8 KiB
ReStructuredText
45 wiersze
1.8 KiB
ReStructuredText
Handling user reports
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=====================
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:doc:`Users can submit reports </users/reports>` in various places. When they do so,
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their report ends up in a moderation queue until it is reviewed and resolved by a moderator.
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View unresolved reports
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-----------------------
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Assuming you have the moderation permission, you'll find a "Moderation" link in the sidebar.
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Clicking on this link will bring you to the list of unresolved reports. For convenience,
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the number of unresolved reports (if any) is also displayed directly next to this link, and updated in real time
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when new reports are submitted.
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Email notifications
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-------------------
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In addition to the web UI, all moderators will receive a notification email whenever a report is
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submitted or resolved providing your pod has a valid email sending configuration.
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This notification will include a link to review and handle the report, as well as additional
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information about the report itself.
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Handling reports
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----------------
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When viewing the moderation queue, you will be presented with the list of unresolved reports.
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Each report in the queue should include all the information you need to handle it, in particular:
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- Who submitted the report (or the email adress of the submitter if it's an accountless report)
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- The report content
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- A link to the reported object, and a copy of this object data at the time the report was submitted
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When you mark a report as resolved, the report will simply be removed from the queue, and you can proceed to the next one.
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Doing so will also assign the report to you, so other moderators can see who handled a given report.
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Internal Notes
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--------------
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Whenever you need to perform an action because of a report, you can use the included form to leave a note to other moderators, or even yourself, for reference.
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These notes are viewable by instance admins and moderators only.
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