kopia lustrzana https://dev.funkwhale.audio/funkwhale/funkwhale
45 wiersze
1.8 KiB
ReStructuredText
45 wiersze
1.8 KiB
ReStructuredText
![]() |
Handling user reports
|
||
|
=====================
|
||
|
|
||
|
:doc:`Users can submit reports </users/reports>` in various places. When they do so,
|
||
|
their report ends up in a moderation queue until it is reviewed and resolved by a moderator.
|
||
|
|
||
|
View unresolved reports
|
||
|
-----------------------
|
||
|
|
||
|
Assuming you have the moderation permission, you'll find a "Moderation" link in the sidebar.
|
||
|
|
||
|
Clicking on this link will bring you to the list of unresolved reports. For convenience,
|
||
|
the number of unresolved reports (if any) is also displayed directly next to this link, and updated in real time
|
||
|
when new reports are submitted.
|
||
|
|
||
|
Email notifications
|
||
|
-------------------
|
||
|
|
||
|
In addition to the web UI, all moderators will receive a notification email whenever a report is
|
||
|
submitted or resolved providing your pod has a valid email sending configuration.
|
||
|
This notification will include a link to review and handle the report, as well as additional
|
||
|
information about the report itself.
|
||
|
|
||
|
Handling reports
|
||
|
----------------
|
||
|
|
||
|
When viewing the moderation queue, you will be presented with the list of unresolved reports.
|
||
|
|
||
|
Each report in the queue should include all the information you need to handle it, in particular:
|
||
|
|
||
|
- Who submitted the report (or the email adress of the submitter if it's an accountless report)
|
||
|
- The report content
|
||
|
- A link to the reported object, and a copy of this object data at the time the report was submitted
|
||
|
|
||
|
When you mark a report as resolved, the report will simply be removed from the queue, and you can proceed to the next one.
|
||
|
|
||
|
Doing so will also assign the report to you, so other moderators can see who handled a given report.
|
||
|
|
||
|
Internal Notes
|
||
|
--------------
|
||
|
|
||
|
Whenever you need to perform an action because of a report, you can use the included form to leave a note to other moderators, or even yourself, for reference.
|
||
|
|
||
|
These notes are viewable by instance admins and moderators only.
|