Changed error handling and reference to Intercom object

package.json

@@ -86,7 +86,7 @@
         "c9.ide.dialog.wizard": "#7667ec79a8",
         "c9.ide.fontawesome": "#781602c5d8",
         "c9.ide.format": "#b0bb91a623",
-        "c9.ide.help.support": "#d5879cfc9a",
+        "c9.ide.help.support": "#e95f98f87c",
         "c9.ide.imgeditor": "#66a9733dc1",
         "c9.ide.immediate": "#6845a93705",
         "c9.ide.installer": "#be8d9aa07c",